Return & Refund Policy
Effective Date: October 2, 2023
At Awesome Folks Store, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help with our Return and Refund Policy.
Returns: You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to reach your account may vary, depending on your bank or credit card issuer's policies.
Shipping Costs: Shipping costs for the return of an item will be the responsibility of the customer, unless the return is due to our error (e.g., you received an incorrect or defective item)
Non-Returnable Items: Certain types of items are non-returnable, including perishable goods, personalized items, and gift cards.
Exchanges: If you need to exchange an item for the same item or a different one, please contact us through our Contact Us section on the website. Depending on the circumstances, an exchange may be possible.
Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to address the issue and provide a resolution, which may include a refund or replacement.
How to Initiate a Return: To initiate a return, please contact us through our Contact Us section on the website. Provide your order number, details of the item you wish to return, and the reason for the return. We will guide you through the return process.
Contact Us: For any questions or concerns regarding our Return and Refund Policy, please contact us through our "Contact Us" section on the website.
At Awesome Folks Store, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help with our Return and Refund Policy.
Returns: You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to reach your account may vary, depending on your bank or credit card issuer's policies.
Shipping Costs: Shipping costs for the return of an item will be the responsibility of the customer, unless the return is due to our error (e.g., you received an incorrect or defective item)
Non-Returnable Items: Certain types of items are non-returnable, including perishable goods, personalized items, and gift cards.
Exchanges: If you need to exchange an item for the same item or a different one, please contact us through our Contact Us section on the website. Depending on the circumstances, an exchange may be possible.
Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to address the issue and provide a resolution, which may include a refund or replacement.
How to Initiate a Return: To initiate a return, please contact us through our Contact Us section on the website. Provide your order number, details of the item you wish to return, and the reason for the return. We will guide you through the return process.
Contact Us: For any questions or concerns regarding our Return and Refund Policy, please contact us through our "Contact Us" section on the website.